Privacy Policy

Last updated: March 2026

1. Introduction

Daroom ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform or interact with our website, including when you submit a demo request.

By using our services or submitting your information, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We may collect the following categories of personal data:

  • Identity data: full name, company name, job role.
  • Contact data: email address.
  • Technical data: IP address, browser type, device information, and access timestamps.
  • Usage data: information about how you use our platform and documents you interact with.
  • Content data: documents and files you upload to your data room.
  • Communications: messages you send us through contact forms or email.

3. How We Use Your Data

We use your personal data to:

  • Provide and operate the Daroom platform.
  • Process and respond to demo requests and support inquiries.
  • Send you service-related notifications and updates.
  • Improve and develop our services through analytics.
  • Comply with legal obligations.
  • Prevent fraud and abuse.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract performance: to provide the services you have signed up for.
  • Consent: where you have given explicit consent (e.g., demo request form).
  • Legitimate interests: to improve our platform, prevent fraud, and communicate with you.
  • Legal obligation: to comply with applicable law.

5. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law. Demo request data is retained for up to 24 months. Account data is retained for the duration of your account and up to 12 months after deletion, unless a longer period is required by law.

6. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating the platform (e.g., cloud hosting, email delivery, analytics), subject to strict contractual data processing agreements. We may also disclose data when required by law or to protect our legal rights.

7. International Transfers

Your data may be transferred to and processed in countries outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: request a copy of the data we hold about you.
  • Rectification: request correction of inaccurate data.
  • Erasure: request deletion of your personal data ("right to be forgotten").
  • Portability: receive your data in a machine-readable format.
  • Restriction: request that we restrict processing of your data.
  • Objection: object to processing based on legitimate interests.
  • Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at the address below.

9. Cookies and Tracking

We use essential cookies to operate the platform. We may use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings. We use Cloudflare Turnstile on our demo request form to protect against automated abuse — this may set cookies in accordance with Cloudflare's privacy policy.

10. Security

We implement technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. All data is encrypted in transit (TLS) and at rest. Access to personal data is restricted to authorised personnel on a need-to-know basis.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

13. Contact Us

For any questions or requests regarding this Privacy Policy or your personal data, please contact us at:

Daroom

[email protected]